Refund & Cancellation
This page outlines cancellation and refund practices for paid recruiter services on Jobion.
1. Service Nature
Many platform services are digital and may start immediately after payment or activation. Refund eligibility depends on usage status and service type.
2. Cancellation Requests
Users may request cancellation by contacting support with transaction details. Requests are reviewed per the active service terms and billing policy.
3. Refund Window
Where applicable, approved refunds are generally processed within a reasonable timeline through the original payment method, subject to payment gateway timelines.
4. Non-Refundable Cases
Completed or substantially consumed services, policy violations, and chargebacks may be considered non-refundable as per applicable law and platform policy.
5. Support
For billing help, use the contact information on the Jobion contact page with your order ID and registered email.